HOSTING FEATURES and HOSTING TERMS & CONDITIONS

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HOSTING FEATURES and HOSTING TERMS & CONDITIONS

Advance Branding Specialist partnered with one of the leading and best hosting company to provide you the best deal, best features and best web hosting service.

Believe it or Not, these are what you will be getting with your web Hosting (1 year FREE with our web development package). Please read their offer.

Business Hosting - One plan, one price!

Business Hosting plan includes all the features used by full-featured e-commerce websites at only a fraction of the cost. Rather than "bait" our customers with unrealistic, low price plans that are designed to be upgraded, we only offer one plan which we feel exceeds any premium "Gold" or "Platinum" plan offered by many of our competitors. Why host your website anywhere else, when you can have all the features below, plus 24/7 support and monitoring with virtually 100% guaranteed uptime for only $9.95/month?

Standard Features:

Monthly Cost – 1 Year Included FREE with our web development Package	$9.95 ($119.40/year)
Setup Fee	None
Transfer Fee	None
Domain Registration – 3 Years Included with our web development package	None

Account Features:

Disk Space Each account includes 5 GB of disk space, which is enough for roughly 50,000 pages such as this one. Once disk space used reaches 2GB, additional space up to 5GB is available free by request.	10 GB *
Data Transfer Each account can transfer up to 150 GB of data (bandwidth) each month, which is limited to 5GB per day. 5GB of bandwidth should handle about 50,000 unique daily visitors. The average website uses less than 250 MB of bandwidth per month and receives 50 visitors per day.	300 GB/month **
Hits We do not track or restrict the number of visitors accessing your website or the number of pages that are viewed.	Unmetered
Addon Domains (host up to 21 domains on one account) Addon domains can be pointed to any subdirectory, page or external URL, and appear as separate websites, without the need to purchase additional hosting accounts. Each account can host up to 20 Addon domains in addition to the primary domain. Each Addon domain includes real time traffic statistics, and up to 100 separate mailboxes with autoresponders which can be forwarded to any single or multiple email addresses.	20
Unrestricted Content We do not restrict the type of content that can be hosted on our servers under any hosting plan as long as the content does not violate any law.
OC-48 Connection The hosting servers are connected to the Internet via multiple *Redundant OC-48 Connections* which are 48 times faster than a standard T3 connection (used by most hosting companies).	included
Advanced Monitoring All shared servers are monitored by our staff 24/7/365 to reduce the possibility of prolonged downtime. We make automatic remote connections to all services (Apache, QMail, DNS, MySQL, FTP, and ASP) every 5 minutes to make sure they are running and responding correctly. We are often asked by our customers how we can keep most servers running 120 days or longer without a single reboot. The secret is our proprietary ProcessWatch™ server side management utility which works inside the server to identify and remove zombie processes which utilize a high percentage of the CPU or memory resources, and have been running for over a certain amount of time. Most users do not know that a single line of bad code in almost any programming language can bring down an entire server, so making sure such scripts are disabled prior to causing any harm is a key factor in maintaining uptime and fast page loading. This advanced technology handles potential problems before they take the server down, avoiding multiple reboots and downtime. In addition to automatically disabling runaway processes, our staff is automatically notified each time a resource violation occurs along with the exact details of the scripts or commands used to cause the potential crash. This allows us to effectively micro manage a virtually unlimited number of servers with the same effectiveness.	included
Uptime Guarantee The network uptime is usually 99.9% - 100%. If it ever falls below 99.5% for any given month, you can request a free month of hosting upon your next renewal date.	included
24/7/365 Technical Support This hosting company offers unlimited toll free telephone or email support 24 hours a day, 7 days a week, 365 days per year.	included
Instant Account Activation Most new hosting accounts are activated within 1 minute on any day or night, 24/7/365. You can begin uploading, set up email, and access your website immediately.	included
30 Day 100% Money Back Guarantee All our hosting plans and options come with an unconditional 30-day 100% money back guarantee. You can cancel for any reason whatsoever.	included

Domain Features

Domain Registration:

Hosting customers, registration and annual renewal fee for one .com, .net, .org,. Info, .biz, .us, .web.st, .us.vu, .uk.vu, .us.fm, or .uk.fm FREE for 3 years. This is included in our Website Development Packages.

Compatibility:

We host all top level domain names including .com, .net, .org, .tv, .us, .info, .biz, .co.uk, .ca, .com.au, .de, .fr, .il, .it, etc.. Each account includes a fully delegated primary and secondary DNS server. Our DNS setup is accepted by domain registries such as .au and .ru who check DNS configurations prior to processing any changes, so DNS transfers are accepted on the first try. There is no charge to transfer your existing domain from another host.

Unlimited Subdomains:

There is no limit on the number of subdomains (sub.domain.com) that can be set up. Subdomains can be created and managed with our web based Subdomain Manager which also enables each Subdomain to be forwarded to any external URL, IP Address, or local webpage. Each subdomain also includes real time traffic statistics.

DNS Management:

Our online control panel enables real time management of all DNS records such as NS, A, CNAME, and MX. This utility provides root access to the actual DNS zone file for easy editing.

Wildcard DNS:

Our DNS Manager supports Wildcard DNS entries for instantly enabling all inactive subdomains.

SPF Record:

SPF (Sender Policy Framework) is the new protocol for identifying forged email senders. Each domain hosted on our DNS platform includes a default SPF record in its DNS zone file to ensure mail delivery to SPF enabled mail servers.

Private Label DNS:

Our system allows you to use your own domain as a DNS server (i.e. ns1.yourname.com and ns2.yourname.com) for other domains you own as well as your primary domain itself.

Email Features:

POP3 Mailboxes Each account includes up to 1000 unique POP3 mailboxes. For example, info@yourname.com, john@yourname.com, sales@yourname.com, etc.. Each mailbox can have its own password for retrieving messages. POP3 mailboxes on our servers can be set up to receive mail and forward it at the same time. All email administration is done through our online control panel.	1000
Mail Forwarding Aliases The mail forwarding feature allows you to forward all incoming messages to a specially configured mailbox (alias) to another email address within or outside of your domain. For example, suppose you are the only person receiving mail for your website, but you would like 5 separate email addresses (info@domain.com, sales@domain.com, joe@domain.com, etc.), you can set up one mailbox called "info" and set up the other aliases to be forwarded to that mailbox automatically. This way you would only need to check the main "info" mailbox for messages. There is no limit on the number of Mail Forwarding Aliases.	Unlimited
Mail Groups Mail groups are designed to receive email at one central mailbox and then have it forwarded to a designated group of internal or external mailboxes. There is no limit on the number of Mail Groups.	Unlimited
Autoresponders Autoresponders automatically send a selected reply upon receipt of each incoming message. Any mailbox including catch-all and forwarded can have an autoresponder enabled. The Autoresponder Manager allows creation and management of multiple autoresponders. There is no limit on the number of Autoresponders.	Unlimited
Catch All Mailbox A Catch All Mailbox is a default mailbox that receives messages addressed to any non-existent mailbox and forwards them to a designated address. For example, if a message is sent to inf@yourname.com instead of info@yourname.com, you would still receive that message.	included
Mail Bouncer By default mail to all non-existent recipients is rejected by the server. We have developed an extremely efficient method of rejecting such mail, as our server first checks for the existence of a recipient's mailbox when the sending mail server first attempts to make an SMTP connection. If both the specified and catch-all mailboxes do not exist at the recipient's domain, our server rejects the incoming connection with an error message that says, "User does not exist". This causes the sending mail server to terminate its connection, and send a failure notice to the sender containing our server's error message. This system not only reduces Spam, as it lets Spammers know that we do not accept connections with random addresses, but also greatly increases server performance, as our server processes and sends out less mail.	included
Outgoing Mail (SMTP) All accounts include an unrestricted, password protected SMTP mail server to send outgoing mail to and from any domain or email address.	included
Web Based Email Our advanced, Webmail / Personal Assistant combines all powerful features of popular PC based email clients such as Outlook and Eudora with the flexibility of web based email. Web Based Email allows you to send and receive email from any POP3 mailbox anywhere (even those not hosted with us) using a web browser on any computer with an Internet connection. The following is just a small sample of all the features included in our latest Webmail release: Multiple folders for storing messages, including a sent and deleted folder to automatically store sent and deleted messages respectively. Messages can be moved or copied between folders. Multipart message display and processing, including displaying messages with inline images, text, HTML, and multiple attachments. Message filters for automatically sorting incoming mail into designated folders. Ability to check for new mail in multiple POP3 mailboxes (unlimited) at the same time manually or automatically at designated time intervals. Each mail account can be set for automatic or manual message checking. Ability to mark messages as read or unread, as well as message flagging. Advanced search capability which includes searching for messages by different headers including message body, date, priority level, whether a message has an attachment, is read or unread, or is flagged, as well as other advanced criteria. Remote Mail folder for accessing and managing messages on other POP3 servers without first deleting them. Ability to copy or move previously downloaded messages to a local POP Server for downloading by other mail clients via POP3. Separate logins for every POP3 account holder. Expanded capability for handling multiple large attachments. Ability to selectively forward multiple attachments received in a previous message without actually downloading them. Sorting messages by from address, subject, date, read or unread status, the first letter of the from address. All sorting functions can be performed in both ascending and descending order. Audio alert for new incoming messages. Full featured spell checker with suggestions, and custom dictionary for word exclusion. Advanced HTML editor for easy composition of HTML messages. Address book with unlimited entries, advanced search, seamless import and export from and to Outlook's address book, and auto complete feature when sending mail. Ability to add all From, To, and Cc addresses of incoming or outgoing messages to the address book with one click. Multiple signatures, draft library, image based stationery manager, notepad, and calculator. All HTML messages are sent in multipart format with a plain text version for mail clients not capable or set up to receive messages in HTML format. Automatic return receipt feature for messages requesting a return receipt. Multiple identities with an optional Reply-To header. Preference controls which include session timeout interval, the initial access page, default charset, number of messages to display per page, format for reading messages, interval for automatically checking mail, and default editor. Accessible from most newer PDA's and cell phones. OpenPGP encryption / decryption utility. The ability to back up and restore all settings and messages through FTP. We do not insert any type of advertising into incoming or outgoing messages.	included
IMAP / IMAP SSL IMAP is a method of accessing email messages on a server without having to download them to your local hard drive. The advantage of using an IMAP mail server is that users can check their mail from multiple computers and always see the same messages. This is because the messages stay on the server until the user chooses to download them to his or her local drive. Most webmail systems are IMAP based, which allows people to access to both their sent and received messages no matter what computer they use to check their mail. For added security, our IMAP server supports SSL connections.	included
Spam Filter Our proprietary Spam Filter provides control over email delivery at the server level by automatically deleting unwanted email messages containing Spam and virus attachments. The advantage of a server side Spam Filter is that unwanted mail is deleted directly on the server without ever having to be downloaded. There are 7 parameters for filtering Spam: From Address, To Address, To Host, Cc Address, Headers, Message Subject, and Message Body, plus a Virus Attachment filter. Each filter can have its own set of rules for deleting messages containing a certain combination of characters. The "White List" feature provides the ability to have a list of names, addresses, domain names, or any alphanumeric string of characters which forces the delivery of messages containing any entry on that list in various pre-defined places, thus bypassing the Spam Filter entirely. The "Notify Sender Of Non Delivery" option automatically notifies senders of messages rejected for Spam that their message was not delivered, along with the reason why, and a secure link for using a trusted, web based email client to re-send it without filtering. This ensures that no message gets deleted without notice, and since Spammers mostly use forged return addresses, which cannot receive replies, legitimate senders will get the ability to have their messages delivered regardless of content. For added reliability, each account can also create a "Spam" mailbox which will store all messages rejected by the Spam Filter for 72 hours.	included
Anti Virus Protection In addition to basic Anti Virus checking which is part of our Spam Filter, we use a powerful anti virus email scanning software across our entire network of mail servers to block incoming or outgoing messages, which contain a known virus. This solution reduces mail server processing load by over 25%, and decreases the chances of receiving or sending an email virus.	included
OpenPGP Mail Our OpenPGP Manager provides an automatic installation and configuration of OpenPGP Mail, a custom script which accepts input from any web based form, and sends the encrypted results via email to a designated address. This script is ideal for submitting online loan applications, order forms, shopping carts, and any other form involving sensitive data.	included
Mail Server Monitoring One of the biggest complaints about the shared hosting environment is email. Since there are multiple users who share a single mail server, if one user decides to send 10,000 or more outgoing messages using any of the multitude of tools at their disposal. all users will experience mail delays of 3 hours or more. If 100,000 or more messages are sent, that delay can become as high as 12 hours. The conventional method of dealing with such a situation is to purge the mail server queue as soon as a mail delay complaint is received and verified. Although this does eliminate the delay for some time, it permanently deletes all outgoing and some incoming messages for all users, resulting in loss of some or all email processed during that time. To prevent the above from happening, we have developed a special function in our proprietary ProcessWatch™ server side management utility to constantly monitor the mail server message queue, and automatically detect, and purge large volumes of outgoing email from a single source (over 5,000 messages from one sender) which would have otherwise created a significant delay in delivery. If any such violation occurs, both the sender and our security staff is instantly notified to prevent future problems. This utility can also selectively purge any outgoing message(s) from the mail server without shutting it down or affecting normal mail delivery. The end result is a lightning fast, and reliable mail server, with virtually no chance of mail loss.	included

FTP Features:

FTP Access Unlimited Access FTP (File Transfer Protocol) is used to transfer files and web pages to and from the web server. You can upload or download files to and from your website 24 hours a day, 7 days a week from anywhere in the world.	Unlimited
FTP Accounts The Hosting offer four types of FTP accounts, Standard, Anonymous, Root, and Local. FTP access can be given to up to 1000 different users to have independent directories or share access to selected directories within your website. Standard accounts get space outside the root web, and can be accessed on the web at yourname.com/~account, while Local accounts can access selected directories inside the root web. The Root account shares access to the Root web with the main admin.	1000
Secure FTP (SSL) Our servers fully support secure FTP connections via SSL. During a secure FTP connection, all data being transferred to and from the server is encrypted. This feature complies with HIPAA requirements for transaction privacy and security, as it provides a secure way of transferring files.	included
Auto Resume FTP Our FTP servers are configured to automatically resume interrupted file uploads and downloads, so instead of transferring the entire file again after a session has been closed prematurely, only the unsent portion is transferred.	included
Anonymous FTP Anonymous FTP provides a separate folder that is shared by all users of a domain and does not require a password for logging in. We offer two types of Anonymous FTP Accounts, Basic Anonymous and True Anonymous. The difference between the two is the user name that is used for accessing the Anonymous directory. Under Basic Anonymous, the users name us the letter "a" followed by the main account user name (i.e. auser). Under True Anonymous, the user name is simply "anonymous". True Anonymous FTP requires a Unique IP address.	included

Technical Features:

FrontPage Extensions We are a Registered Web Presence Provider for Microsoft^® FrontPage^® version 2002. We support FrontPage^® versions 2002, 2000, 98 and 97 on most platforms. Functions such as publish, form submission and validation, site search, counter, discussion web, and others are fully supported.	included
Private CGI-BIN The CGI-Bin (Common Gateway Interface) directory is used for executing server side applications. Each website on our servers has its own cgi-bin directory. Supported CGI Languages: Perl, C++, Python, and Tcl/Tk.	included
Perl is one of the first full-featured server side scripting languages which can connect to a database. Our servers come with mod_perl for faster execution, and most common Perl modules such as LWP, DBI, DBD::mysql, CGI.pm and many others are pre-installed. Our servers are configured to execute Perl scripts from any directory, not just cgi-bin. Perl scripts must end in .pl or .cgi to be recognized by the server.	included
PHP (Version 4.4.2 and 5.1.2) PHP is an advanced server side scripting language that can be embedded directly into HTML. PHP is similar in syntax to JavaScript, and does not require optional components to perform advanced tasks, as does ASP. PHP scripts can be placed in any directory within a web, and can connect to any SQL database. We are currently running PHP 4.4.2 and 5.1.2 as a CGI binary.	included
ASP (Sun Active Server Pages) ASP (Active Server Pages) is a server side scripting language developed by Microsoft that can be embedded into HTML, and is similar in syntax to Visual Basic. ASP scripts can be placed in any directory within a web and can connect to a database. We are currently running Sun / Chilisoft ASP Version 3.6.2 with the following components: ASP Mail and ASP Upload. ASP scripts must end in .asp to be recognized by the server.	included
ColdFusion (Express 4.5) ColdFusion (ColdFusion Markup Language or CFML) is one of the earlier server side scripting languages originally developed by Allaire, and later acquired by Macromedia. CFML can be embedded into HTML like PHP and ASP, however it has some limitations. We are currently running ColdFusion Express Version 4.5. ColdFusion files must end in .cfm to be recognized by the server.	included
Ruby On Rails (1.1.2 / 1.8.4) is a full-stack framework for developing database-backed web applications according to the Model-View-Control pattern. From the Ajax in the view, to the request and response in the controller, to the domain model wrapping the database, Rails gives you a pure-Ruby development environment. To go live, all you need to add is a database and a web server. We support Ruby On Rails version 1.1.2 / 1.8.4 with Fast CGI.	included
SSI (Server Side Includes) enables the web server to execute commands placed into HTML documents. SSI works best for displaying date and time, merging documents, click counters, last modified date, and other simple server side functions. SSI is also used to include CGI scripts into HTML documents. SSI files must have a .shtml extension.	included
Python	included
Tcl/Tk	included
SSL (with self signed certificate) SSL encryption allows the use of digital certificates to securely transmit encrypted data over the Internet. Secure web pages inspire confidence from visitors, especially when transmitting confidential financial information such as credit card numbers. A self signed certificate is included at no cost. A trusted certificate and a Unique IP address must be purchased separately to avoid the "untrusted certificate" warning displayed by most web browsers. Alternatively, our Secured.com SSL provides a trusted digital certificate with IP for only $5/month.	included
OpenPGP is used for encrypting email and other sensitive data during storage or transmission. We offer the only 100% browser based OpenPGP utility, which performs all functions, previously handled only through desktop applications. Using our control panel, users can generate their own keys, manage and export keys, as well as encrypt, decrypt, and sign text, files, and email messages. This feature is ideal for transmitting and storing credit card data, medical records, passwords, and other sensitive information.	included
Scheduled Scripts (Crontab) Using Linux's Crontab utility, this feature enables automatic execution of CGI scripts written in Perl, Python or C++ at regularly scheduled intervals (PHP and ASP scripts can also be executed by using a specially formatted Perl redirect script). For example, if you have a script that sends an email newsletter each month, instead of manually running the program, it could be scheduled to run at midnight, on the first day of each month. This option also includes a web based Crontab Manager for real time updates.	included
NTP (Network Time Protocol) synchronizes the server's internal clock with a public time server for accuracy. This ensures that email time stamps, file last modified dates, and scripts always have the most correct time.	included
Storage Directory Each account includes a storage directory outside the public web folder for private storage. Files in the Storage directory cannot be accessed from a web browser, and are uploaded with FTP or our web based file manager.	included
Accelerated Page Loads Our web servers are configured to automatically compress most files prior to sending them to the browser. This accelerates page loads by up to 80% and considerably reduces bandwidth usage. For example an 80KB file would load as fast as a 16KB file, and use that much less bandwidth.	included
Enhanced Web Security To protect against form mail spam attacks, forum hacking, guestbook spamming, site defacements, and other malicious exploits, our web servers run a custom configured security module to detect and stop such attacks. Once a new exploit is discovered, our security team updates the security configurations of all servers within minutes with new rules to prevent similar attacks.	included
Custom Operating System Our custom Linux operating system, built on the Debian platform, was assembled one component at a time by our experienced Unix/C developers with a sole purpose of running web applications as securely and efficiently as possible. For higher security, no unneeded components or ports are used, and each service is monitored and micromanaged from within the server in real time to detect any type of misuse. Permissions are carefully set for all system files to prevent unauthorized use. Resources are also constantly monitored to maintain acceptable load levels. OS level updates are done on each server using Debian's "apt-get" feature, which automatically retrieves the updated packages from their designated online repositories, and installs them in real time. This enables us to install OS security patches system wide as they become available.	included

Management Features

Control Panel Our online control panel gives you complete, real time control of the administration of your website. You can add, edit, and delete mailboxes, email aliases, and mail groups, set up mail forwarding, create secure directories, change your password, manage auto responders, view statistics, send and receive web based email, administer your database, and update your contact information.	included
Auto Installer (with 50+ applications such as Blogs, Forums, CMS, Counter, etc.) Our exclusive, easy to use Auto Installer utility was designed to automatically install popular open source web applications into your website at the click of a button, without having to manually download and upload distribution packages, change configuration files, create and upload databases, rename files, or change file and directory permissions. We have done the legwork of making sure each application will work as expected when installed on our server, so that all you will have to do is use it. Each installer module also includes an "Uninstall" feature, and documentation for the application being installed. Over 50 scripts are currently available with more being added regularly.	included
Website Builder Our SimpleHTML™ web based website creation tool lets you design and build your website in minutes without any previous web design experience or purchasing any software. Features include background colors and images, text font, color and style management, image uploading and alignment, page preview, meta tags, and more.	included
File Manager Our SimpleHTML™ web based file management tool lets you easily manage your web files from your browser without having any special software. Features include a powerful HTML editor with advanced table creation tools, creating, deleting, and renaming files or directories, uploading, editing, moving and copying files or directories, and cgi script configuration (chmod). The advanced Perl syntax checker-debugging tool finds and displays errors with exact line numbers for any Perl script.	included
Instant Backup Recovery Individual files or directories with all of their contents (including your entire website) can be restored from our backup archive in real time using our SimpleHTML™ file manager. There is no limit to the number of times data is restored from backup.	included
Instant Upload/Preview To avoid downtime, you can use FTP or our web based File Manager to upload your website immediately without waiting for your domain name to be pointed to our servers. You can also view your website using our alternative URL system prior to your domain name transfer in order to make sure it is set up properly. FTP host and alternate URL info is emailed at the time each account is activated.	included
Image Manager The Image Manager provides basic image manipulation functions such as Resize, Crop, Text Labeling, Line Drawing, New Image Creation, as well as Image Optimization for faster downloads. Supported image formats are JPEG, GIF, and PNG.	included
Protected Directories Access to any directory under your domain can be password protected using our online control panel. Pages in password protected directories can only be accessed online by authorized users. You can set up as many user names and passwords as you need. You can also use a .htaccess file to manually protect any directory.	included
Custom Error Pages You can create your own custom error page that will be displayed when visitors try to access non-existent web pages within your domain. Custom error pages are activated by designating special error handling files through our control panel for common web server error messages, such as errors 400, 403, 404, 500, 501 and 507.	included
Archive Manager This tool enables making compressed (.tar.gz) files to instantly backup an entire website or selected directories. Archive files can then be stored and or downloaded at any time through our File Manager, FTP or FrontPage.	included
Index Manager This feature allows Directory Browsing to be enabled or disabled for each directory. If enabled, Directory Browsing displays the contents of directories not having an index page.	included
Traffic Blocking There are 4 components to our Traffic Blocking utility, Blocking By IP, Blocking By Referring Domain, Blocking by User Agent (browser type), and Blocking By Country. The IP Blocking feature blocks specified IP's from accessing your website. IP Blocking is used to block unwanted or malicious traffic such as email (spam) harvesters or denial of service (DoS) attacks. Domain Blocking denies entry to visitors who clicked on a link from a specified web page (referring URL) to get to your website. Blocking by User Agent blocks access from any browser type. Finally, Country Blocking blocks traffic from selected countries.	included
Hotlink Protection There are 4 components to our Traffic Blocking utility, Blocking By IP, Blocking By Referring Domain, Blocking by User Agent (browser type), and Blocking By Country. The IP Blocking feature blocks specified IP's from accessing your website. IP Blocking is used to block unwanted or malicious traffic such as email (spam) harvesters or denial of service (DoS) attacks. Domain Blocking denies entry to visitors who clicked on a link from a specified web page (referring URL) to get to your website. Blocking by User Agent blocks access from any browser type. Finally, Country Blocking blocks traffic from selected countries.	included
Network Tools This utility performs network and DNS troubleshooting. Functions include Ping, Traceroute, Dig, Nslookup, Host, Whois, and the IP Whois which locates the ownership of any IP address from around the world.	included
Perl Script Checker	included
PHP Manager Our proprietary, browser based PHP Manager controls over 40 global PHP configurations for each domain. Configuration settings include safe_mode, asp_tags, register_globals, session.auto_start, track_errors, magic_quotes_gpc, and many others. It also enables PHP to be set to parse regular HTML pages ending in .htm and .html as PHP scripts. This is useful when trying to get search engines to index dynamically created pages.	included
MIME Type Configuration We support most MIME types by default. Additional MIME types can be set up instantly with our online Mime Manager.	included
.htaccess File Configuration In addition to using our control panel for common web server configurations, we also support manual configurations such as custom error pages, password protected directories, and MIME Types through Apache .htaccess files. .htaccess files can be edited in real time through our web based file manager.	included

Promotion Tools

HTML Analyzer This tool analyzes HTML pages to help optimize search engine positioning, and provide a better visitor experience. Key elements of analysis are Load Time, Spelling, Keywords, Meta Tags, and Links.	included
Search Engine Submission If you host with us, you can submit your website to the major search engines as often as you like free of charge. Our Meta Tag Builder and Auto Submit Tool will custom build your Meta Tags and submit your site to the major search engines in real time. This is usually enough to generate moderate traffic. We recommend you have your site submitted this way at least twice a year to maintain good ranking.	Free
Index.com Guaranteed Listing Index.com is a manually compiled directory of over 1,000,000 websites carefully screened by human editors. To get a website listed, webmasters manually select up to 10 relevant keywords associated to the website being submitted, which usually results in a guaranteed ranking under those terms. The cost for a Guaranteed Listing under any 10 keywords is only $99/year, and is totally free for our hosting customers.	Free

Reporting Tools

Advanced Statistics All traffic related data is compiled and presented it in an easy to read graphic format available in English, French, Spanish, German and Dutch. Data compiled includes the number of visitors, referring sites and search engines, keywords used to find your site, originating IP of each visitor, number of visits to each page, historic trends, duration of visit, and more. All statistics data is archived, and is instantly accessible by hour, day, week, month or year. Our proprietary Latest Visitors feature provides a real time "visitors online" counter with a detailed list of the last 50 visitors' IP numbers, referring URLs, pages accessed and browser types, along with a total unique visitor count for that day, number of visitors in the last hour, hourly trend, and the expected number of visitors before 12am. All page accesses and subsequent returns (or reloads) to any webpage for any single IP address in a 24 hour period is counted as one unique visitor. So the number of daily unique visitors is a true representation of the actual number of visitors, and is considered the industry standard for measuring traffic. Each account includes a special statistics login screen with an optional alternative password to access the statistics page. This enables third parties like advertisers or SEO professionals to view your statistics without gaining access to the rest of your control panel functions.	included
Server Status Report Each account has the ability to view a real time Server Status Report that displays uptime information, load averages, and the status of all services running on the server.	included
Access To Raw Logs Raw log files for each account can be viewed or downloaded at anytime via our web based Log Manager or FTP. Analyzing raw log data may be useful for identifying traffic patterns, debugging errors or monitoring FTP users. Logs available in raw format are the Access Log, Error Log, and FTP Log.	included
Log Archiving Access Log files can be set to be automatically archived. When this feature is enabled, each day's log file is stored in the /logs/archive directory, and can be downloaded for analysis at any time. All daily archived log files can be merged into a single file if needed for use with a third party statistics program.	included

Exclusive Free Applications (available only through Auto Installer)

Anonymous Upload Like in Anonymous FTP, this enables anyone to upload files into your "anonymous" web directory. The difference between this feature and Anonymous FTP is that users do not need an FTP client program to upload files, instead they would simply use a web browser. This is convenient for any novice user to upload photos or files as an alternative to email attachments. The file size limit for this utility is 2MB.	included
phpCart Shopping Cart Our phpCart™ secure shopping cart includes all the tools you will need to establish and operate a full featured online store. phpCart is considered one of the fastest and easiest to implement shopping cart systems because it uses cookies to store all transaction information, eliminating the need for a database. phpCart supports all major credit card payment gateways, plus payments by checks, money orders, and PayPal. This application can be automatically installed and configured with our Auto Installer. * Secured.com SSL is required if you accept credit cards.	included
LiteChat Server Our LiteChat™ is a complete chat server package, which incorporates the features of sophisticated Java Chat applications without the need to download slow loading applets or software. What makes LiteChat one of the fastest loading chat server available is the way chat sessions are stored and managed. To reduce resource consumption and increase speed, LiteChat uses no external database. Using PHP, JavaScript, HTML, and text files, LiteChat offers many sought after features which until now have only been available with IRC and Java chats. Unlike IRC chats, LiteChat runs on a totally private network, so only authorized users have access to chat sessions. Features: 1. Private network - only authorized users have access. 2. Persistent connections - no meta refresh tags. 3. Choice of user colors and image. 4. Ability to send private messages. 5. Ability to send images and hyperlinks. 6. Unlimited number of operators. 7. Three levels of operators. 8. Operators can view private messages. 9. Audio operator alerts when users enter/leave. 10. Ability to remove "kick" users from the chat. 11. Ability to permanently ban users. 12. Customizable HTML page for banners. 13. Real time user updates. 14. Scrolling on/off switch. 15. Ability to change names. 16. Log-in data storage. 17. Works in both IE and Netscape. 18. User validation. 19. No plug-ins or applets to download. 20. Automatic session cleanup.	included
LiteChat Server Deluxe The Multi Room version of our LiteChat™ server has all the features of the Single Room version plus the following features: 1. Access to up to five exclusive chat channels. 2. Our exclusive Lecture Room™ feature. 3. Unlimited private rooms. 4. Rooms can be changed at any time. 5. Operator can enter private rooms. 6. Real time room and user updates.	included
Site Search Engine Having a search engine will enable visitors to search your entire website for any word or combination of words. Search results are sorted, numbered, and displayed based on the number of times a search term appears in a given file. You can specify which directories to search, and selectively exclude any page. A special label can be displayed in the results page instead of the actual page title. Search results can be displayed on any external html page or custom template. This PHP script is based on a proprietary algorithm that combines extensive search capabilities with maximum performance.	included
Secure File Download This application allows you to offer file downloads in any format (i.e. .pdf, .htm, .txt. .doc, .zip, .gif, .jpg, etc.) from any directory of your website. For PDF files, files are offered for download instead of in the Acrobat Reader. Advanced security features include password protection and hidden file paths. Files can have any "save as" name you specify, and it does not need to match the name of the source file on the server. Compatible with most web browsers including IE, Netscape, and AOL. Files can be downloaded with or without authentication.	included
Password Guard Password Guard is a program that is designed to protect premium directories and individual pages of membership sites from unauthorized links in password sharing sites. The program communicates with the web server to determine if a visitor supplying a valid user name and password is coming from one of over 70 password sharing sites in our database. If that is the case, the intruder is immediately redirected to an error page, and the site's webmaster is sent an email containing the user name and password used during the entry attempt, plus the referring password site's URL. One email is sent per each unique user name used during an entry (for example, if there were 10,000 surfers trying to access your members area from different password sites using the same user name and password, you will only get one email notification, not 10,000). The banned URL database can be updated by the webmaster online as often as needed. Password Guard can protect an entire directory, or a single file, plus conceal the true name and path of content pages.	included
Recommend Site Script Enables visitors to send a message recommending your website to any designated recipient along with a link. No email software is required.	included
Auto Reply Form Forwards form results to any designated email address and sends an auto reply to the sender. Auto reply message text can be specified in the form as a hidden form field. For added security, form results can be posted to a secure, password protected text file. An advanced anti-spam feature prevents spammers from sending messages through this script from a remote computer or website.	included
qMailer Mailing List Manager qMailer™ is a web based mailing list manager that maintains one or more mailing list databases, and sends messages to an entire mailing list, select group or individual members with just one click. It also enables recipients to subscribe or unsubscribe from your mailing list, and can send full-featured HTML documents. Other useful functions include discussion group feature, multiple sender, identity, subject, message, and salutation templates, message/newsletter archiving, and a mailing list import and export feature. qMailer™ was designed for subscriber based email distribution, broadcast mail, newsletters, standard response messaging, and convenience.	included

Compatibility:

Real Audio/Video Support We support Real audio and video streaming formats through HTTP streaming with a conventional web server. You can place your audio/video files in any directory under your domain, and access them via http, rtsp, or pnm protocols. Real media files use the following extensions: .ram, .ra, .rm.	included
Windows Media Support We support Windows Media audio and video streaming formats through HTTP streaming with a conventional web server. You can place your audio/video files in any directory under your domain, and access them via http protocol. Windows Media files use the following extensions: .asx, .asf.	included
Quicktime Video Support We support Quicktime video streaming formats through HTTP streaming with a conventional web server. You can place your video files in any directory under your domain, and access them via http protocol. Quicktime video files use the following extension: .mov.	included
Flash Support We support all Macromedia Flash file formats and mime types.	included
IPIX Support We support all IPIX mime types. IPIX technology provides on demand interactive virtual tours.	included
Multiple Client Support We support popular web development programs such as Dreamweaver, Adobe GoLive, Adobe PageMill, and NetObjects Fusion.	included
	included

Optional Features - Can be added or deleted at any time!

Feature	Monthly Cost
300 MySQL Databases MySQL is a fast, full-featured SQL database built specifically for web applications. Our Database Admin utility enables the creation and management of up to 300 unique databases per account. Each database can have a unique user name and password for maximum security and flexibility. Both local and remote database connections are supported through the following languages: PHP, ASP, and Perl. You also have complete control with features like creating, altering, renaming, and dropping tables, as well as selecting, inserting, and updating records. The data file upload feature allows uploading data directly into the database. Dumping (importing) tables and data from SQL text files is also supported. Also included is a recovery feature, which enables an entire database or individual tables to be restored from the previous day's backup with a click of a button. Cost: $5.00 per month (free at time of signup) Setup Fee: None	~~$5.00~~ FREE*
Secured.com SSL This feature enables you to place pages requiring secure data transfer into your own SSL secured folder (128 Bit Encryption) with a trusted URL in the following format: https://secured.com/~yourfolder/. This URL is used by thousands of online merchants throughout the world, so it in itself carries a symbol of trust. When users access any document in a Secured.com directory, all data submitted is encrypted during transmission, and they are notified that the page being viewed is secure and cannot be seen by others. SSL secured pages can be managed with our web based ssl file manager or FTP. Each directory also includes 10MB of disk space and supports PHP4, ASP, Perl, and SSI. Scripts are configured to run from within any ssl folder. Advanced PHP features such as cURL, GD, PDFlib, mhash, and zlib are supported as well. A 100% web based OpenPGP encryption and decryption module with a unique key for each folder is included for secure email. Cost: $5.00 per month (includes digital certificate) Setup Fee: None	$5.00
Unique IP Address An IP address is a numeric equivalent of a domain name, which is used to access websites. Although domain names are easier to remember than IP addresses, having a unique IP address is useful when you have multiple domain names to be forwarded to one website. Most domain registries do not charge to forward domain names to an IP address, but they do charge for forwarding to another domain name. Please note that IP space is getting very scarce, and ARIN (the governing body for IP delegation) does not allow IP based hosting unless a site is using an SSL certificate, multiple domain pointing, or server mirroring/load balancing. ARIN periodically audits our IP space to determine if it is being utilized properly, and in some cases websites being hosted on unique IP addresses for any other purpose than above may be required to relinquish their IP space. Therefore, we highly recommend that unique IP addresses are used only for acceptable purposes as described above. Cost: $5.00 per month Setup Fee: None	$5.00
* Databases are free for new accounts at time of signup.

Performance And Security - Dedicated server feel on a shared plan!

Our low rates do not come at the expense of performance. Unlike other companies who place over 1000 customers on a single web server, we place no more than 300 accounts on any server, with no single customer utilizing more than their share of resources. We pledge to you that your website will load as fast as the fastest comparable website on any server anywhere, or we will refund your money within the first 30 days your account is set up. This includes any comparable website on its own dedicated server.

Our custom Linux operating system, built on the Debian platform, was assembled one component at a time by our experienced Unix/C developers with a sole purpose of running web applications as securely and efficiently as possible. For higher security, no unneeded components or ports are used, and each service is monitored and micromanaged from within the server in real time to detect any type of misuse. Permissions are carefully set for all system files to prevent unauthorized use. Resources are also constantly monitored to maintain acceptable load levels. OS level updates are done on each server using Debian's "apt-get" feature, which automatically retrieves the updated packages from their designated online repositories, and installs them in real time. This enables us to install OS security patches system wide as they become available.

Advanced Monitoring - Peace of mind!

All shared servers are monitored by our staff 24/7/365 to reduce the possibility of prolonged downtime. We make automatic remote connections to all services (Apache, QMail, DNS, MySQL, FTP, and ASP) every 5 minutes to make sure they are running and responding correctly.

We are often asked by our customers how we can keep most servers running 120 days or longer without a single reboot. The secret is our proprietary ProcessWatch™ server side management utility, which works inside the server to identify and remove zombie processes, which utilize a high percentage of the CPU or memory resources, and have been running for over a certain amount of time. Most users do not know that a single line of bad code in almost any programming language can bring down an entire server, so making sure such scripts are disabled prior to causing any harm is a key factor in maintaining uptime and fast page loading. This advanced technology handles potential problems before they take the server down, avoiding multiple reboots and downtime. In addition to automatically disabling runaway processes, our staff is automatically notified each time a resource violation occurs along with the exact details of the scripts or commands used to cause the potential crash. This allows us to effectively micro manage a virtually unlimited number of servers with the same effectiveness.

Mail Server Monitoring - Ensures uninterrupted flow of mail!

One of the biggest complaints about the shared hosting environment is email. Since there are multiple users who share a single mail server, if one user decides to send 10,000 or more outgoing messages using any of the multitude of tools at their disposal. All users will experience mail delays of 3 hours or more. If 100,000 or more messages are sent, that delay can become as high as 12 hours. The conventional method of dealing with such a situation is to purge the mail server queue as soon as a mail delay complaint is received and verified. Although this does eliminate the delay for some time, it permanently deletes all outgoing and some incoming messages for all users, resulting in loss of some or all email processed during that time. To prevent the above from happening, we have developed a special function in our proprietary ProcessWatch™ server side management utility to constantly monitor the mail server message queue, and automatically detect, and purge large volumes of outgoing email from a single source (over 5,000 messages from one sender) which would have otherwise created a significant delay in delivery. If any such violation occurs, both the sender and our security staff are instantly notified to prevent future problems. This utility can also selectively purge any outgoing message(s) from the mail server without shutting it down or affecting normal mail delivery. The end result is a lightning fast, and reliable mail server, with virtually no chance of mail loss.

Guaranteed Upgrades - No customer is left behind!

The features and security of your account do not stop advancing the day you sign up for service. All our shared hosting and managed servers run identical software to enable seamless, automated updates and security patches. Having our own proprietary software enables us to perform any type of upgrade on short notice, without having to involve a third party vendor. When a new feature is created or an upgrade is released, our proprietary Rapid Update™ utility instantly updates every server at virtually the same time. This technology gives us the ability to perform upgrades within minutes across our entire network of servers. This guarantees that an account opened a few years ago will have the same features and level of security as a brand new account.

Support - Relentless quest for customer satisfaction!

Our number one goal is customer satisfaction. We have made it a top priority to ensure that our technicians are highly trained, professional, and most of all motivated to provide the best service possible to each customer. This is why we handle all support in house, as opposed to outsourcing to third parties that may be located abroad. Our employees' compensation is tied directly to customer satisfaction, as every staff member earns a cash bonus for every positive customer testimonial they receive. In the event of negative feedback, the employee forfeits his/her entire bonus for that month. The end result, a team of dedicated professionals with incentive to make each customer praise the service they received.

Pricing Strategy - Fair allocation of resources!

Our goal is to offer the most features in a single package that rivals any "Gold" or "Platinum" plan offered by many of our competitors. To keep resource usage in check we offer several advanced features like Secured.com SSL, Database Access, Domain Forwarding, and Unique IP Address as add-ons for users who truly need them. To ensure extra resources are available, users selecting options like Database Access are placed on servers with fewer accounts.

Hosting Privacy Policy

Your right to privacy is very important to us. We recognize that providing us with personal information is an act of trust. Therefore, we have created a privacy policy to protect your personal information.

Personal Information Collected

When you visit our Web sites and access information you remain anonymous. We do not require you to register or provide personal information to us to view our site.

There are occasions when we will ask for additional information. We do this to better understand and respond to your needs, and provide you with services that may be valuable to you. For example, personally identifiable information will be collected in order for you to register a domain name or open a hosting account.

Use of Information

We will not provide any of your personal information to other organizations or third parties unless required to do so by law. We do not sell our clients' personal information to anyone.

Security of Your Credit Card Information

We will take appropriate steps to protect your privacy. We will also protect your personal information in storage. If you supply us with your credit card information, we will encrypt the card number during transmission.

Links to Third Party Sites

We provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies posted there.

Cookies

"Cookies" are small files sent from a web server to your computer through your browser program. There are two types of cookies: non-persistent and persistent cookies.

A non-persistent cookie enables a website to temporarily keep information on your computer as you travel from one page to another on our site. This cookie is automatically deleted from your machine when you close your browser. Because these cookies are necessary to provide some functions, failure to allow such cookies may make some of the functions on our website unavailable to you.

A persistent cookie is kept even when you close your browser. You can manually delete these cookies using commands specific to your browser and computer system. These cookies store information that would generally not change from session to session. They also contain information that would need to be reentered by you each time you visit the website. For example, we use persistent cookies to welcome our visitors to our website by displaying the date ad time of their last visit.

Use of Cookies

We use cookies for various reasons and only read cookies written by our site. We do not use cookies to obtain information on other websites that you may visit. We may use cookies to store some history about the parts of our sites that you have visited to help you navigate our site more easily or to alert you to related pages on our site that may interest you.

Email

You may decide to send us personally identifying information, such as a message containing your domain name or login information for your account. We will only use this information to identify you as a client and to determine how to respond to your message. We will not use this information for any purpose other than to resolve the matter identified in your message.

You can help us maintain the accuracy of your information by notifying us of any changes to your address, title, phone number or email address.

Scope

The information you provide to us will also be covered by this policy. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this site. A revised Privacy Policy will apply only to data collected subsequent to its effective date.

Identity Verification Policy

To help protect our customers from fraud, we have adopted an Identity Verification Policy for providing telephone support. When someone contacts us via telephone to request any kind of account updates, or requesting information on an account, we will first ask for the master password associated with that account. If the password is not known or an incorrect password is presented, we will send a password reminder notice to the email address we have on record for that account. If the contacting party is unable to receive email at that address, we will require a signed, notarized statement from the original account holder authorizing us to perform the requested action.